Privacy Policy
Foco Criativo Estúdio operates this online platform and is committed to protecting the privacy of our users. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. Please read this privacy policy carefully.
Information We Collect
We collect information that you provide directly to us when you use our site. This may include information you provide when you contact us, make a booking, subscribe to a newsletter, or interact with our services. This information may include your name, contact details, and details about your service requirements.
We also automatically collect certain information when you visit, use, or navigate our online platform. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our site and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
Legal Basis for Processing
We process your personal data based on several legal grounds, including:
- Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
- Contractual necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legal obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
How We Use Your Information
We use information collected for various purposes, including:
- To provide, operate, and maintain our online platform and services.
- To improve, personalize, and expand our online platform.
- To understand and analyze how you use our online platform.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the online platform, and for marketing and promotional purposes.
- To process your transactions and manage your bookings.
- To send you emails.
- To find and prevent fraud.
Sharing Your Information
We do not share your personal data with third parties except in limited circumstances as described in this policy. We may share your information with vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your information where required by law or to protect our rights.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.
Your Data Protection Rights
In certain regions, including the European Economic Area, you have rights under applicable data protection laws. These include the right to:
- Request access to and obtain a copy of your personal data.
- Request rectification or erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of the processing of your personal data.
- Request data portability.
- Withdraw your consent at any time where we relied on your consent to process your personal data.
To exercise these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable) or within this policy.
Third-Party Links
Our online platform may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
We do not knowingly collect data from or market to children under 18 years of age. By using this service, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the service.
Changes to This Privacy Policy
We may update our privacy policy from time to time. The updated version will be indicated by a revised date (if applicable) and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this privacy policy, you may contact us at:
Foco Criativo Estúdio
2508 Rua Augusta, Sala 1201
São Paulo, São Paulo, 01305-000
Brazil